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Walker Glass Confidentiality Policy

 

Walker is committed to respecting the privacy and security concerns of visitors to its website www.walkerglass.wp.vortexdev.com. This confidentiality policy describes in detail how personal information is stored and used by our firm.

Please read the information herein to fully understand how your information is gathered and used.

 

Personal Information

When you visit the Walker Glass website, your data will be collected in various ways.

Upon your arrival at the site, a pop-up form requests your consent to data collection through cookies. If you consent, the following data points are collected:

  • IP address
  • Log file
  • Device identifiers
  • Browser information
  • Site interaction information

Note: You may withdraw your consent by contacting us.

Walker also collects user data through several forms on the site. These include:

  • Sample request – This form collects information, including your mailing address, which is necessary for us to send physical glass samples.
  • Newsletter subscription – To receive the Walker Glass newsletter, you must fill out this subscription form with your information. We use this information to send newsletters to our subscribers. The information is stored in the database of our mailing service provider, Dialog Insight, and you can unsubscribe at any time through a link in the footer of the newsletter.
  • Request specifications – Product specifications can be requested through a form on our site which collects information including email and mailing addresses. When you fill out this form, your information is used only for your request and is not transferred to any additional parties.
  • Downloading eGuides of Design and eBooks of Bird-Friendly Glass – To obtain these documents, visitors must register their details. This information is used to establish initial contact. If you decline the initial contact, the information will not be kept.
  • General communication – if you contact us through the form on our Contact page, our Customer Service department will use information from that form to address your specific request. The information will not be used for any other purpose.

 

Use of Personal Information

Data collected on the Walker website is used in the following ways.

  • The data collected by the site (cookies) is used for website analysis and site functions. This helps us improve the site’s usability and your experience on the site. This information is anonymous.
  • Forms on the Walker website collect information such as email addresses and mailing addresses. This information lets us fulfill your requests for samples, document downloads, newsletter subscriptions, etc.

 

Other Possible Uses

Your data may be used if we are required to do so by law, or if necessary due to the following conditions:

  • To comply with the law or legal proceedings (with a warrant)
  • To protect our property
  • To ensure the safety of our site and users

 

Security

With the help of our web host, our site is protected, as is the data that is collected. Your data is protected on secure servers, and back-ups are made daily. 

 

Vendors and Google

Our website is currently hosted on secure servers outside the Walker Glass offices. Data is held on the following platforms:

For additional control over your data, you may also be interested in the following services:

 

Links to Other Websites

Walker’s site contains a multitude of links to other sites. These links enrich the content found on our website. Visitors to the site are invited to check the privacy policies of the linked websites at their discretion.

 

Changes to this policy

Over time, this policy may need to be reviewed and amended to comply with current legislation. The date of the most recent version of this policy can be found at the bottom of this page.

 

Quebec Access to Information Commission

If you have any questions about your personal information or Quebec’s privacy laws, we invite you to consult the Quebec Access to Information Commission directly: http://www.cai.gouv.qc.ca

 

Questions or concerns

If you have any questions or concerns about our practices, please contact us at info@walkerglass.wp.vortexdev.com.

To the best of our knowledge, this policy meets the requirements of Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Bill 25).

 

Last update: 2024-08-22